{"id":2246,"date":"2017-11-01T13:20:43","date_gmt":"2017-11-01T13:20:43","guid":{"rendered":"https:\/\/www.infohas.ma\/?page_id=2246"},"modified":"2026-01-12T10:51:50","modified_gmt":"2026-01-12T09:51:50","slug":"airports-services-agents","status":"publish","type":"page","link":"https:\/\/www.infohas.ma\/en\/airports-services-agents\/","title":{"rendered":"Airports services agents"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div id=\"infohas-agent-aeroportuaire\" class=\"infohas-page\">\n  \n  <!-- PERFORMANCE-OPTIMIZED: No external dependencies -->\n  \n  <!-- Reading Progress Bar -->\n  <div id=\"reading-progress\" class=\"reading-progress\"><\/div>\n  \n  <!-- SVG Icon Definitions (hidden) -->\n  <svg style=\"display: none;\">\n    <symbol id=\"icon-check\" viewBox=\"0 0 16 16\">\n      <path d=\"M13.8536 2.85355C14.0488 2.65829 14.0488 2.34171 13.8536 2.14645C13.6583 1.95118 13.3417 1.95118 13.1464 2.14645L5.5 9.79289L2.85355 7.14645C2.65829 6.95118 2.34171 6.95118 2.14645 7.14645C1.95118 7.34171 1.95118 7.65829 2.14645 7.85355L5.14645 10.8536C5.34171 11.0488 5.65829 11.0488 5.85355 10.8536L13.8536 2.85355Z\"\/>\n    <\/symbol>\n    <symbol id=\"icon-plus\" viewBox=\"0 0 16 16\">\n      <path d=\"M13.5 1C14.3284 1 15 1.67157 15 2.5V13.5C15 14.3284 14.3284 15 13.5 15H2.5C1.67157 15 1 14.3284 1 13.5V2.5C1 1.67157 1.67157 1 2.5 1H13.5ZM13.5 2H2.5C2.22386 2 2 2.22386 2 2.5V13.5C2 13.7761 2.22386 14 2.5 14H13.5C13.7761 14 14 13.7761 14 13.5V2.5C14 2.22386 13.7761 2 13.5 2ZM8 4C8.27614 4 8.5 4.22386 8.5 4.5V7.5H11.5C11.7761 7.5 12 7.72386 12 8C12 8.27614 11.7761 8.5 11.5 8.5H8.5V11.5C8.5 11.7761 8.27614 12 8 12C7.72386 12 7.5 11.7761 7.5 11.5V8.5H4.5C4.22386 8.5 4 8.27614 4 8C4 7.72386 4.22386 7.5 4.5 7.5H7.5V4.5C7.5 4.22386 7.72386 4 8 4Z\"\/>\n    <\/symbol>\n    <symbol id=\"icon-clock\" viewBox=\"0 0 16 16\">\n      <path d=\"M8 1C4.13401 1 1 4.13401 1 8C1 11.866 4.13401 15 8 15C11.866 15 15 11.866 15 8C15 4.13401 11.866 1 8 1ZM8 2C11.3137 2 14 4.68629 14 8C14 11.3137 11.3137 14 8 14C4.68629 14 2 11.3137 2 8C2 4.68629 4.68629 2 8 2ZM7.5 4V8.5H11V9.5H6.5V4H7.5Z\"\/>\n    <\/symbol>\n    <symbol id=\"icon-arrow\" viewBox=\"0 0 16 16\">\n       <path d=\"M6 12l4-4-4-4\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n    <\/symbol>\n  <\/svg>\n  \n  <!-- HERO SECTION -->\n  <section class=\"hero-section fade-in-up\">\n    <!-- H2 styled as H1 (theme handles actual H1) -->\n    <h2 class=\"infohas-h1\">AIRPORTS SERVICES AGENTS<\/h2>\n    <p class=\"hero-subtitle\">Airport service agents, also called ground service agents, play an important role in how airports run. These workers make sure airline travelers have smooth experiences every day.<\/p>\n    \n    <!-- 4-COLUMN STAT BADGES (Interactive Tilt Cards) -->\n    <div class=\"stat-badges-row\">\n      <div class=\"stat-badge\">\n        <div class=\"stat-number\" data-target=\"95\" data-suffix=\"%\">0%<\/div>\n        <div class=\"stat-label\">Placement Rate<\/div>\n      <\/div>\n      <div class=\"stat-badge\">\n        <div class=\"stat-number\" data-target=\"30\" data-suffix=\" ans\">0 years<\/div>\n        <div class=\"stat-label\">Experience<\/div>\n      <\/div>\n      <div class=\"stat-badge\">\n        <div class=\"stat-number\">Accredited<\/div>\n        <div class=\"stat-label\">Recognized Diploma<\/div>\n      <\/div>\n      <div class=\"stat-badge\">\n        <div class=\"stat-number\" data-target=\"3500\" data-suffix=\"+\">0+<\/div>\n        <div class=\"stat-label\">Graduates<\/div>\n      <\/div>\n    <\/div>\n    \n    <!-- CTA BUTTONS (Ripple Effect) -->\n    <div class=\"hero-cta\">\n      <a href=\"\/registration\/\" class=\"cta-button cta-button-primary ripple-effect\">\n        Apply Now\n      <\/a>\n      <a href=\"#formation\" class=\"cta-button cta-button-secondary ripple-effect\">\n        Discover the Job\n      <\/a>\n    <\/div>\n  <\/section>\n  \n  <!-- SECTION 1: M\u00c9TIER & ACTIVIT\u00c9S -->\n  <section id=\"formation\" class=\"two-column-section fade-in-up\">\n    <div class=\"two-column-grid\">\n      <!-- Left Column: Content -->\n      <div class=\"column-content\">\n        <!-- H3 styled as H2 -->\n        <h3 class=\"infohas-h2\">The Job: Airport Service Agent<\/h3>\n        <p class=\"infohas-text\">\n          Their main job is to give full passenger help through the airport journey. For example, they efficiently check people in and handle baggage while making connections easy during layovers.\n        <\/p>\n        <p class=\"infohas-text\">\n          Airport agents also uphold high-quality ground help standards at all times. They may coordinate teamwork between departments to deliver excellent service. Agents also oversee key operations for each stopover.\n        <\/p>\n        \n        <!-- Interactive List -->\n        <h4 class=\"infohas-h3\">\n          <svg class=\"icon\"><use href=\"#icon-check\"><\/use><\/svg>\n          Main Activities\n        <\/h4>\n        <ul class=\"infohas-list interactive-list\">\n            <li tabindex=\"0\">Announcing commercial and operational messages.<\/li>\n            <li tabindex=\"0\">Handling claims for lost luggage.<\/li>\n            <li tabindex=\"0\">Providing special needs for elderly and disabled passengers.<\/li>\n            <li tabindex=\"0\">Ensuring assigned flights take off on time.<\/li>\n            <li tabindex=\"0\">Following up on in-flight meal catering and special needs.<\/li>\n        <\/ul>\n      <\/div>\n      \n      <!-- Right Column: Image -->\n      <div class=\"column-image\">\n        <div class=\"image-wrapper\">\n            <img decoding=\"async\" src=\"https:\/\/infohas.ma\/wp-content\/uploads\/2017\/11\/AGENTS-DES-SERVICES-A\u00c9ROPORTUAIRES-353x360.png\" \n                 alt=\"Airport service agents\" \n                 width=\"353\" height=\"360\" loading=\"lazy\" class=\"infohas-img-responsive\">\n            <div class=\"image-overlay\"><\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n  \n  <!-- SECTION 2: CONDITIONS & FORMATION -->\n  <section class=\"two-column-section fade-in-up section-alt-bg\">\n    <div class=\"two-column-grid reverse-mobile\">\n      <!-- Left Column: Image -->\n      <div class=\"column-image\">\n         <div class=\"image-wrapper\">\n             <img decoding=\"async\" src=\"https:\/\/infohas.ma\/wp-content\/uploads\/2017\/11\/Lagent-au-sol-353x360.png\" \n                 alt=\"Airport ground agent training\" \n                 width=\"353\" height=\"360\" loading=\"lazy\" class=\"infohas-img-responsive\">\n             <div class=\"image-overlay\"><\/div>\n         <\/div>\n      <\/div>\n      \n      <!-- Right Column: Content -->\n      <div class=\"column-content\">\n        <!-- H3 styled as H2 -->\n        <h3 class=\"infohas-h2\">Working Conditions & Training<\/h3>\n        \n        <div class=\"info-card\">\n            <p class=\"infohas-text\">\n              Airport service agents work directly with travelers in airport terminals. Their main jobs involve giving many passenger services on-site. These workers stay in touch using devices and computers while working.\n            <\/p>\n            <div class=\"highlight-box\">\n                <strong>Schedule:<\/strong> Shifts change weekly and agents must be flexible. Uniforms need to be worn at all times on the job.\n            <\/div>\n        <\/div>\n\n        <!-- H4 styled as H3 -->\n        <h4 class=\"infohas-h3\" style=\"margin-top: 1.5rem;\">\n            <svg class=\"icon\"><use href=\"#icon-check\"><\/use><\/svg>\n            Access to Training\n        <\/h4>\n        <p class=\"infohas-text\">\n            To become an agent, people need training in hospitality and traveler handling. The role opens at age <strong>20<\/strong> after getting an airport service degree. Required testing is also needed to join airport teams.\n        <\/p>\n      <\/div>\n    <\/div>\n  <\/section>\n  \n  <!-- SECTION 3: INTERACTIVE SKILLS CHECKLIST -->\n  <section class=\"skills-section fade-in-up\">\n    <!-- H3 styled as H2 -->\n    <h3 class=\"infohas-h2 text-center\">Required Skills & Know-How<\/h3>\n    <p class=\"infohas-text text-center\" style=\"margin-bottom: 1.5rem; max-width: 700px; margin-left: auto; margin-right: auto;\">\n        In addition to training, fluency in English (written and spoken) is required. Click on the skills to validate your profile.\n    <\/p>\n    \n    <div class=\"skills-container\">\n      <div class=\"skill-item\" tabindex=\"0\">\n        <div class=\"skill-icon-wrapper\">\n            <svg class=\"icon\"><use href=\"#icon-check\"><\/use><\/svg>\n        <\/div>\n        <span>Greet and direct passengers in the terminal<\/span>\n      <\/div>\n      <div class=\"skill-item\" tabindex=\"0\">\n        <div class=\"skill-icon-wrapper\">\n            <svg class=\"icon\"><use href=\"#icon-check\"><\/use><\/svg>\n        <\/div>\n        <span>Adapt to diverse people and situations<\/span>\n      <\/div>\n      <div class=\"skill-item\" tabindex=\"0\">\n        <div class=\"skill-icon-wrapper\">\n            <svg class=\"icon\"><use href=\"#icon-check\"><\/use><\/svg>\n        <\/div>\n        <span>Perform check-ins and baggage checks<\/span>\n      <\/div>\n      <div class=\"skill-item\" tabindex=\"0\">\n        <div class=\"skill-icon-wrapper\">\n            <svg class=\"icon\"><use href=\"#icon-check\"><\/use><\/svg>\n        <\/div>\n        <span>Handle boarding processes<\/span>\n      <\/div>\n      <div class=\"skill-item\" tabindex=\"0\">\n        <div class=\"skill-icon-wrapper\">\n            <svg class=\"icon\"><use href=\"#icon-check\"><\/use><\/svg>\n        <\/div>\n        <span>Assist travelers with luggage delivery<\/span>\n      <\/div>\n      <div class=\"skill-item\" tabindex=\"0\">\n        <div class=\"skill-icon-wrapper\">\n            <svg class=\"icon\"><use href=\"#icon-check\"><\/use><\/svg>\n        <\/div>\n        <span>Quickly satisfy customer requests<\/span>\n      <\/div>\n    <\/div>\n  <\/section>\n  \n  <!-- FINAL CTA BLOCK -->\n  <section class=\"final-cta fade-in-up\">\n    <div class=\"final-cta-content\">\n        <!-- H3 styled as H2 (special white color for CTA) -->\n        <h3 class=\"infohas-h2 cta-title-white\">Join the Aviation Elite<\/h3>\n        <p class=\"infohas-text\">\n          Finally, worldwide the INFOHAS Institute is among the first choices of airlines seeking to recruit new, well-trained and qualified candidates to fill vacancies for airport services agents<\/a>, <a href=\"https:\/\/www.infohas.ma\/en\/cabin-crew-job\/\" style=\"color: white; text-decoration: underline;\">Cabin crew<\/a>, Ground staff and <a href=\"https:\/\/www.cabincrew.academy\/\" style=\"color: white; text-decoration: underline;\">hospitality employees<\/a>.\n        <\/p>\n        <a href=\"https:\/\/www.infohas.ma\/en\/enrollment\/\" class=\"cta-button cta-button-primary cta-button-large ripple-effect\">\n          Register Now\n        <\/a>\n        <p class=\"cta-note\">\n          <svg class=\"icon\"><use href=\"#icon-clock\"><\/use><\/svg>\n          Response within 24h \u2022 Accredited School since 1996\n        <\/p>\n    <\/div>\n  <\/section>\n  \n  <!-- STICKY CTA -->\n  <div id=\"sticky-cta\" class=\"sticky-cta hidden\">\n    <a href=\"https:\/\/www.infohas.ma\/en\/enrollment\/\" class=\"sticky-cta-button ripple-effect\">\n      <svg class=\"icon\"><use href=\"#icon-plus\"><\/use><\/svg>\n      Register Now\n    <\/a>\n  <\/div>\n  \n  <!-- JSON-LD SCHEMAS -->\n  <script type=\"application\/ld+json\">\n  {\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"Course\",\n    \"name\": \"Airport Services Agent Training\",\n    \"description\": \"Complete training to become an airport ground service agent.\",\n    \"provider\": {\n      \"@type\": \"Organization\",\n      \"name\": \"INFOHAS\",\n      \"sameAs\": \"https:\/\/www.infohas.ma\"\n    }\n  }\n  <\/script>\n  \n  <!-- PERFORMANCE-OPTIMIZED CSS -->\n  <style>\n    \/* CSS Custom Properties *\/\n    :root {\n      --infohas-navy: #2c5f7d;\n      --infohas-navy-dark: #1d4059;\n      --infohas-navy-darker: #14293d;\n      --infohas-blue: #3498db;\n      --infohas-teal: #17a2b8;\n      --infohas-orange: #f39c12;\n      --infohas-orange-dark: #e67e22;\n      --infohas-green: #27ae60;\n      --infohas-gray-light: #f8f9fa; 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\u00c9cole de Formation H\u00f4tesses de l'Air et Stewards au Maroc INFOHAS est une \u00e9cole de formation de renom, sp\u00e9cialis\u00e9e dans la pr\u00e9paration des h\u00f4tesses de l'air et stewards au Maroc. Nous offrons une formation compl\u00e8te, certifi\u00e9e et de qualit\u00e9 dans les m\u00e9tiers de l'aviation civile, combinant th\u00e9orie et pratique. Nos programmes sont con\u00e7us pour garantir une insertion professionnelle r\u00e9ussie dans le secteur a\u00e9rien, en mettant l'accent sur l'excellence, la s\u00e9curit\u00e9 et l\u2019adaptation aux normes internationales. Pourquoi Choisir INFOHAS ? Formation Compl\u00e8te en H\u00f4tesses de l'Air et Stewards INFOHAS propose des cours complets adapt\u00e9s aux exigences du secteur a\u00e9rien, incluant des modules pratiques et th\u00e9oriques. Nos programmes couvrent toutes les comp\u00e9tences n\u00e9cessaires pour r\u00e9ussir en tant qu'h\u00f4tesse de l'air ou steward, avec une formation qui se distingue par sa rigueur et son actualisation continue. Certifications et Dipl\u00f4mes Reconnus Nous d\u00e9livrons des dipl\u00f4mes reconnus par les plus grandes compagnies a\u00e9riennes, garantissant une insertion professionnelle rapide. Nos \u00e9tudiants finissent toujours par d\u00e9crocher un emploi, gr\u00e2ce \u00e0 notre r\u00e9seau de partenaires a\u00e9riens de premier plan. Excellence dans la Formation L'\u00e9cole INFOHAS est un leader dans la formation des h\u00f4tesses de l'air et stewards au Maroc. Nous mettons \u00e0 disposition des formateurs exp\u00e9riment\u00e9s et des programmes sur mesure afin de r\u00e9pondre aux besoins sp\u00e9cifiques du secteur de l'aviation. Nos Services : Formation en H\u00f4tesses de l'Air et Stewards Des cours adapt\u00e9s aux standards internationaux de l\u2019aviation, avec des modules pratiques et th\u00e9oriques permettant aux \u00e9tudiants de se pr\u00e9parer aux exigences des compagnies a\u00e9riennes. 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