hôtesse de l'airCabin crew training in Morocco

Become a “flight attendant” is the dream of many young boys/girls. This business is the subject of fascination for young generation because of the image it conveys. A flight attendant is often associated with travel around the world in his uniform, elegance and luxury. However, this profession has its dark side and its own requirements that need to be considered before committing to it.

Training Objectives

In keeping with the overall goals of hostess and steward training, our training programs designed to:

1- Making our students effective in the profession of flight attendant and steward:

  • To enable our trainees to correctly carry out the tasks and activities inherent in the position, with acceptable performance at the entrance to the labour market;

    To enable our trainees to correctly carry out the tasks and activities inherent in the position, with acceptable performance at the entrance to the labour market;

2- Help to ensure the integration of our laureates into professional life::

  • Make them aware of the regulations, their rights and responsibilities within the company;
  • Allow them to prepare for mandatory certification requirements.

3- Promote the development and deepening of the professional knowledge of each trainee:

  • To enable them to develop their autonomy and their ability to learn and to acquire working methods;
  • To allow them to understand the principles underlying the techniques and procedures used;
  • Enable them to develop their expression, creativity, and their spirit of initiative;
  • Allowing them to acquire attitudes essential to their professional success, sense of responsibility and concern for excellence.

4- Ensure the professional mobility of the person:

  • Developing positive attitudes to change at home;
  • Developing the capacity for information and documentation;
  • Prepare for dynamic job search.

Training assets

To provide a versatile vocational training to students and a level of technician in aviation and hospitality:

  • In aviation, management and customer relations, marketing and sales.
  • In the fields of aviation, tourism, travel, airlines and hotels.

Duration of studies and approvals.

Authorizations: 15 months at the institute + 3 months internship training period or a possible direct recruiting

  • During the training, internship or eventual recruitment with additional training, in order to better know the various professional fields.

The Training advantages

  • Allows trainees to obtain an international training standard in aviation and cabin crew traininng.
  • Ensures a practical training, and giving the possibility to the students to be immediately operational.
  • Offering trainees a technical qualification and a various choice of integration in the aviation and hospitality fields.
  • Institute authorized by the Ministry of Vocational Training under n ° 4/07/1997.
  • Institute is fully accredited by the Ministry of education and  Vocational Training.
  • Institute officially approved by the Directorate of Civil Aviation of the Gulf Countries as well by the Moroccan civil aviation authority.
  • Institute officially appointed as a recruitment agent by several international companies.

Our Training Facilities

  • Cabin Mockup.
  • Evacuation Mockup.
  • Fire Fighting Mockup.
  • Aircraft Simulator.
  • Visit in a virtual plane etc…
  • Video, DVD, LCD, overhead projector …
  • Laboratory of languages and computer science.
  • Emergency evacuation doors and slides Mockup.

Faculty

The Training is provided by an experienced, qualified and serious flight personnel:

  •  English Professors
  •  First Aid Instructor
  •  Safety Instructor
  •  Hotel Business and Maintenance Instructor
  •  Steward
  •  Stewardess
  • Pilots

The training Modules :

  • Regulations
  • General English and English for cabin crew.
  • Aviation  Regulations.
  • Safety.
  • First Aid.
  • Practice: cabin, fires, slides, etc…
  • Swimming Test
  • Type Rating (Boeing, Airbus).
  • Dangerous Goods
  • Crm
  • Survival

COMMERCIAL MODULES:

  • Catering and service aboard
  • Communication Techniques
  • The etiquette
  • Customer Relationship Management
  • Preparation for interviews
  • Reception/Greets
  • Ticketing
  • Psychology
  • Inflight Sales

Accredited Diploma.

The accredited diploma, theoretical and practical, is awarded to the candidates after the final examination according to the standards required by the international civil aviation organizations.

  • Theory: safety / rescue / first aid / service aboard
  • Practice: safety / rescue / first aid / service aboard
  • Swimming tests at swimming pool and sea : Freestyle / Towing with lifejackets (50m in less than a minute)