Steward happyFlight attendant Training in Morocco

First of all, a steward has to follow the same training curriculum as the airline hostess to finally get the opportunity to work as a cabin crew member for a major airline. And therefore, to enjoy this exciting and challenging experience. In addition to flying to exotic destinations, the work also requires a high sense of responsibility and specialisation to ensure the safety and comfort of passengers following industry regulations. On the one hand, this course is ideal for young professionals looking for a good start in the profession. On the other hand, it introduces the skills and responsibilities expected by the world’s largest airlines. Therefore, special attention is given to customer service and procedures for dealing with unusual situations during flight. Besides, the last module of the course provides useful tips for completing the recruitment process.

TRAINING OBJECTIVES:

Furthermore, our training prepares you to better understand the cabin crew profession, its origins, its current practices and to put you in a position to identify the role of the cabin crew affecting their tasks on each type of a designated aircraft.

PROVIDE STUDENTS WITH VERSATILE VOCATIONAL TRAINING AND A LEVEL OF AVIATION TECHNICIAN:

  • In addition, firstly to provide our students with versatile professional training to the level of an aeronautical technician, but also to enable them to manage passenger interactions in a variety of conditions and to master safety and emergency procedures.
  • In addition, the training includes the valuable effect of active communication skills that enable better management of the company, in addition to ensuring effective coordination and communication between crew members, and indeed mastering customer service and passenger interactions.

DURATION OF STUDIES AND APPROVALS:

  • Authorizations: 15 months at the institute + 3 months training period or a possible direct recruiting.
  • Also, during the training, an internship or eventual hiring in a company with additional training, therefore to get to know the different professional fields better.

TRAINING ASSET:

  • Provides practical instruction, giving students the opportunity to be immediately operational.
  • Offers a qualification and a choice of trades in tourism.
  • The Institute is authorised by the Ministry of education and vocational Training under n ° 4/07/1997.
  • Institute accredited by the Ministry of education and vocational Training
  • Institute having approvals with several international companies.
  • Provides international vocational training of air hostess and stewards.

TRAINING FACILITIES :

  • Aircraft Simulator.
  • Visit in a virtual plane etc…
  • Video, DVD, LCD, overhead projector …
  • Laboratory of languages and computer science.
  • Emergency evacuation doors and slides Mockup.
  • Fire Fighting Mockup.

FACULTY :

The Training is provided by an experienced, qualified and serious flight personnel:

  • English Professors
  • First Aid Instructor
  • Safety Instructor
  • Hotel Business and Maintenance Instructor
  •  Steward
  • Stewardess
  • Pilot

TRAINING MODULES :

  • Regulations
  • General English and English for cabin crew.
  • Aviation  Regulations.
  • Safety.
  • First Aid.
  • Practice: cabin, fires, slides, etc…
  • Swimming Test
  • Type Rating (Boeing, Airbus).
  • Dangerous Goods
  • Crm
  • Survival

COMMERCIAL MODULES :

  • Catering and service aboard
  • Communication Techniques
  • The etiquette
  • Customer Relationship Management
  • Preparation for interviews
  • Reception/Greets
  • Ticketing
  • Psychology
  • Inflight Sales

ACCREDITED DIPLOMA  :

From then on, the accredited diploma, both theoretical and practical, is delivered to the candidates after the final examination due to the standards required by the International Civil Aviation organisations.

  • First the catering and service on board, then the theory of Safety and Rescue, as well as first aid and service on board,
  • Then the practice of Safety and Rescue, as well as first aid and service on board,
  • Finally swimming, pool and sea exercise which includes freestyle swimming and towing using the life jacket (50 m in less than a minute).